{"id":5269,"date":"2026-03-27T17:14:15","date_gmt":"2026-03-27T20:14:15","guid":{"rendered":"https:\/\/awp.agency\/?p=5269"},"modified":"2026-02-25T19:53:50","modified_gmt":"2026-02-25T22:53:50","slug":"how-to-fix-the-error-your-site-cannot-communicate-securely-with-other-services-in-wordpress","status":"publish","type":"post","link":"https:\/\/awp.agency\/en\/blog\/como-solucionar-el-error-tu-sitio-no-puede-comunicarse-de-forma-segura-con-otros-servicios-en-wordpress\/","title":{"rendered":"How to fix the error: \u00abYour site cannot communicate securely with other services\u00bb in WordPress"},"content":{"rendered":"
\n
\n

In my experience as a senior WordPress developer, there are few messages on the \u00abSite Health\u00bb screen that generate as much frustration as this one: \u00abYour site cannot communicate securely with other services.\u00bb<\/strong> (or by searching for it in English: \u00abYour site is unable to communicate securely with other WordPress services\u00bb<\/em>).<\/p>\n

Unlike a critical bug that completely takes down your website, this bug is silent but lethal for maintenance. It prevents your site from talking to the official WordPress.org repository, which means you won't be able to update plugins, themes, or the WordPress core, leaving you vulnerable to security breaches. In this technical guide, we'll break down step-by-step how to diagnose and repair this SSL\/cURL communication flaw, covering everything from issues in local environments to complex configurations on VPS servers.<\/p>\n<\/div>\n

What does this secure connection error really mean?<\/h2>\n

Before jumping into editing files, it's crucial to understand what's going wrong under the hood. WordPress is built to constantly connect to external servers, primarily those of WordPress.org<\/code>, to check for updates, install plug-ins and verify system integrity.<\/p>\n

When you see the message \u00abYour site cannot communicate securely with other services\u00bb, it technically means that the cURL request your server sent to the outside failed to establish a secure SSL handshake.<\/p>\n

Main symptom:<\/strong> This error is usually accompanied by a specific failure when trying to install or update components. You will often see the message: \u00abAn unexpected error has occurred. Something may be wrong with WordPress.org or this server's configuration.\u00bb<\/em>. If you trace the error, it usually points to the file \/wp-admin\/includes\/update.php<\/code>.<\/div>\n

This confirms that the hosting server is unable to establish a secure outbound path to the WordPress API. If you want to dig deeper into how the update file handles these requests, you can refer to technical guides on how to fix secure connection errors in WordPress<\/a> detailing the behavior of update.php<\/code>.<\/p>\n

Initial Diagnosis: Client-Side Factors<\/h2>\n

As a developer, I've learned that before blaming the server, we must rule out the obvious. Sometimes, the error is not in your WordPress, but in your own computer or browser.<\/p>\n

Verify the date and time of your system.<\/h3>\n

It may sound trivial, but it is a common and easily overlooked technical cause. SSL certificates have a start date and an expiration date. If the clock on your computer (or server, if you have root access) is set to an incorrect date (e.g. 2015), the browser or server will interpret the WordPress.org security certificate as \u00abnot yet valid\u00bb or \u00abalready expired\u00bb.<\/p>\n

Fast action:<\/strong> Check the bottom right corner of your screen. If the date or time is incorrect, set it to \u00abAutomatic\u00bb and reload the WordPress admin panel.<\/div>\n

2. Browser cache and old certificates<\/h3>\n

Sometimes your site is secure, but your browser is \u00abremembering\u00bb an old, corrupt version of the connection. If the browser fails to establish the HTTPS connection due to an outdated cache, it could be trying to validate an SSL certificate that no longer exists.<\/p>\n

To solve problems where the site is unable to provide a secure connection due to customer<\/a>, If the error disappears in incognito, try accessing it from an incognito window. If the error disappears in incognito, the problem is purely your browser's cache.<\/p>\n

Server Level Solutions and SSL Certificates<\/h2>\n

If the above steps did not solve the problem, the conflict lies in your hosting configuration or in the implementation of your security certificate.<\/p>\n

3. Expired or misconfigured SSL Certificates<\/h3>\n

A root cause of the secure connection failure is the state of your own SSL certificate. Although the error mentions connecting to \u00abother services\u00bb, a misconfigured local certificate can break the chain of trust.<\/p>\n